Frequently Asked Questions

Below are answers to some of the most common questions about the therapy process and what to expect.

Still have questions? Contact us.

Getting Started

  • To get started, submit the form to request a consultation. We will help you determine the best next step and connect you with a therapist who is a good fit for your needs and goals.

  • The first session is usually about getting to know you, understanding what brought you to therapy, and seeing whether the therapist feels like the right fit. Your therapist may ask about your concerns, explain their approach, and answer any questions you have. There’s no pressure to share everything right away. It’s simply a safe, supportive place to begin at your own pace.

  • Start by thinking about the support you’re looking for and any specific concerns you want to address. You may ask a trusted friend, family member, or your primary care provider for referrals, or search through your insurance directory. As you explore options, look for a therapist with experience in your area of concern, an approach that feels aligned with your needs, and credentials you trust. An initial consultation can also help you decide whether the fit feels right.

  • We offer in-person and telehealth therapy sessions, depending on your needs and availability.

  • Psychotherapists and counselors often do similar work. Both use talk therapy to help people work through emotional difficulties, though their training may differ.

    Psychiatrists are medical doctors who can diagnose mental health conditions, prescribe medication, manage treatment, and sometimes provide therapy.

    Psychologists have advanced training in psychology and work in settings such as schools, hospitals, care homes, prisons, and private practice. They help people understand behavior and address psychological distress. One simple way to think about it is that psychology is the study of the mind, while psychotherapy applies those insights to help people heal and grow.

Therapy Process

  • One-to-one sessions are typically 50 minutes long but can be up to an hour.

  • Most often, clients see their therapist once a week at the same time each week. However, sessions may be more or less frequent depending on your needs, what you and your therapist agree on, and how your therapist works.

  • Psychotherapy can be short-term or long-term. Some people attend therapy for 3 to 12 sessions, while others continue for a year or longer.

    The number of sessions will depend on you, your therapist, the type of therapy, and the depth and complexity of the issues you want to work on. It is unusual for therapy to last fewer than six sessions.

  • Your therapist will listen and ask thoughtful questions, but they will not tell you what to do. Therapy is a collaborative process designed to help you explore your experiences and develop insight into your thoughts, emotions, and behaviors.

    Sometimes simply talking through your concerns can help you see them in a new light and consider ideas you may not have thought about before.

  • Yes. A psychotherapist will keep what you say confidential and should explain the legal and ethical limits of confidentiality.

  • Clients must cancel at least 24 hours before their appointment via text, voice reminder, or the Client Portal to avoid a cancellation fee.

Fees & Insurance

  • Our practice accepts select insurance plans based on the clinician and also offers private pay services. View our accepted insurance list here.

    If you have questions about insurance coverage or out-of-network reimbursement, please contact our office and we will be happy to help.

  • Therapy fees vary by clinician. You can view session fees on the individual clinicians pages.

  • Yes. We provide superbills for clients seeking out-of-network reimbursement. These include the information typically required by insurance companies, such as provider details, diagnosis and procedure codes, dates of service, and the total amount paid.